Contact and Grievances

Last updated 12 October 2026
Skin

1. Contact us

Write to us about your account, payments, refunds, licences, partnerships or anything else. Include your account email so we can find your account.

2. Grievance Officer

For complaints about vDPO, a purchase, or how we handle your personal data:

  • We acknowledge every grievance within 48 hours and aim to resolve it within 30 days, and always within the time the law allows.
  • For personal data requests (a summary of your data, correction, erasure or nomination), see section 8 of the Privacy Policy.
  • If you are not satisfied with our response to a personal data grievance, you may complain to the Data Protection Board of India.