🇺🇸Customer Proprietary Network Information Rules

Skin

← Back to laws in United States

Customer Proprietary Network Information Rules

Customer Proprietary Network Information Rules

Customer Proprietary Network Information Rules is part of the United States sectoral privacy framework. It should be applied to the covered actor, record, communication, service or practice identified by the statute rather than treated as a general law for all personal data.

Current official version

Effective status: 47 U.S.C. s. 222 effective February 8, 1996, as amended; current FCC rules apply

Citation: 47 U.S.C. s. 222; 47 C.F.R. Part 64, Subpart U

Source basis: Current 47 U.S.C. section 222, current 47 C.F.R. Part 64 Subpart U and official FCC CPNI materials.

Scope

Section 222 and FCC rules govern telecommunications carriers and specified interconnected VoIP providers in their use, disclosure and protection of customer proprietary network information. Covered data and duties depend on service and provider classification.

Operational obligations

Covered providers must protect confidentiality, use or disclose CPNI only as permitted, obtain the required opt-in or opt-out approval, authenticate customers, train personnel, maintain records, certify compliance and follow current FCC breach-reporting requirements.

Maintain an evidence-based applicability decision, identify the systems and records within scope, assign owners, configure access and disclosure controls, document legal bases and exceptions, train relevant staff and retain the records needed to demonstrate compliance.

Important boundary

The FCC revised telecommunications breach-reporting rules in 2023. Incident workflows must use the current rule and reporting portal requirements rather than the superseded seven-business-day waiting model.

Enforcement

The Federal Communications Commission enforces Section 222 and its rules through investigations, forfeitures, consent decrees and other Communications Act remedies.

What this means for you

Map this law to specific products, records, communications and teams. Verify current statutory and regulatory text before relying on an exception, consent, permissible purpose or enforcement assumption.

Other laws in United States
CA-DELETE

California Delete Act and Data Broker Requirements

California Privacy Protection Agency

Open law Read analysis
CPPA

California Privacy Rights Act and California Privacy Protection Agency provisions

California Privacy Protection Agency

Open law Read analysis
CLOUD-ACT

Clarifying Lawful Overseas Use of Data Act (CLOUD Act)

United States Department of Justice

Open law Read analysis
42-CFR-P2

Confidentiality of Substance Use Disorder Patient Records

U.S. Department of Health and Human Services, Office for Civil Rights

Open law Read analysis
CAN-SPAM

Controlling the Assault of Non-Solicited Pornography And Marketing Act

Federal Trade Commission

Open law Read analysis
DPPA

Drivers Privacy Protection Act

United States Department of Justice and federal courts

Open law Read analysis
ECPA-SCA

Electronic Communications Privacy Act and Stored Communications Act

United States Department of Justice

Open law Read analysis
FERPA

Family Educational Rights and Privacy Act

U.S. Department of Education, Student Privacy Policy Office

Open law Read analysis
GINA

Genetic Information Nondiscrimination Act

U.S. Equal Employment Opportunity Commission and federal health agencies

Open law Read analysis
HITECH

Health Information Technology for Economic and Clinical Health Act

U.S. Department of Health and Human Services, Office for Civil Rights

Open law Read analysis
HIPAA

Health Insurance Portability and Accountability Act of 1996

U.S. Department of Health and Human Services Office for Civil Rights

Open law Read analysis
IL-BIPA

Illinois Biometric Information Privacy Act

Illinois Attorney General and private enforcement

Open law Read analysis
MT-CDPA

Montana Consumer Data Privacy Act

Montana Attorney General, Office of Consumer Protection

Open law Read analysis
NJDPA

New Jersey Data Privacy Law

New Jersey Attorney General and Division of Consumer Affairs

Open law Read analysis
PRIVACY-ACT

Privacy Act of 1974

U.S. Department of Justice, Office of Privacy and Civil Liberties

Open law Read analysis
RI-DTPPA

Rhode Island Data Transparency and Privacy Protection Act

Rhode Island Attorney General

Open law Read analysis
UCPA

Utah Consumer Privacy Act

Utah Attorney General and Division of Consumer Protection

Open law Read analysis
VT-DPOSA

Vermont Data Privacy and Online Surveillance Act

Vermont Attorney General

Open law Read analysis
VPPA

Video Privacy Protection Act

United States Department of Justice and federal courts

Open law Read analysis